Company Description At Century BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Our associates are happy to work here because: • We boast the lowest turnover in the industry. • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). • We are committed to developing and promoting within the company. • We are technology based - most jobs use IPads or IPhones that we provide. • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO. • We encourage peer to peer teamwork and recognition. • Special benefits to purchasing and leasing a car. • Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! Job Description The E-Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The E-Sales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The E-Sales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. Duties and Responsibilities: · Respond to internet inquiries with courtesy, accuracy and professionalism. · Promptly and accurately enter all customer inquiry data into the CRM. · Generate sales appointments. · Conduct phone surveys to assess customer preferences and quality of experience. · Effectively utilize lead management tools. · Compile all necessary reports, forms and other documentation on a timely basis. · Perform other job-related duties as assigned. · Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Qualifications: · Excellent verbal and written communication skills. · Strong MS Office Suite computer skills. · Ability to work independently and as part of a team in a fast-paced environment. · Ability to work in call center environment. · Strong organizational and time management skills. · Ability to read and comprehend rules, regulations, policies and procedures. Qualifications Demonstrated automotive sales experience Experience in virtual/online selling Outgoing, energetic, and passionate people Be transparent  Take the high road  Willingness to learn  Take ownership   Celebrate small successes  Additional Information Compensation range for this role: $45,000 - $100,000 annually depending on performance Uncapped commission potential Health, Dental and Vision Insurance    401k with 4% company match  Paid vacation   Access to leadership and personal development programs   Casual dress code All your information will be kept confidential according to EEO guidelines.