Company Description Horny Toad Harley-Davidson® has been a proud member of the Central Texas, Temple, Killeen, Copperas Cove, and Fort Hood communities since 2009. We’re honored to represent the #1 motorcycle brand in the world and share our passion and culture with you. We have a large selection of New and Preowned Harley-Davidson® bikes, experienced technicians, and the biggest MotorClothes® department in Texas. Whether you’re a lifelong rider, first-timer, or prefer three wheels, everyone has a place in the Horny Toad Harley-Davidson® family. We encourage you to come by and meet our experienced team members or attend one of our many annual events and see why we’re the preferred Harley-Davidson® dealer in Central Texas. Job Description We are looking for an experienced PALS Assistant (Parts and Labor Sales) for our fast paced Horny Toad Harley-Davidson Location!! Responsibilities: • Schedule service appointments and obtain customer and vehicle data prior to arrival • Greet customers in a timely and friendly manner • Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories. • Point out any sales, specials, or new merchandise to customers. • Provide a complete and accurate written cost estimate for labor and parts • Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements • Receive proper authorization before any repairs are performed Qualifications • General knowledge of vehicle mechanical operations • Great customer service skills • Strong work ethic and thrive in a fast-paced environment • Active-listening and strong communication skills • Ability to follow directions and willingness to learn • Respect for teammates and a positive outlook • Must have a valid drivers license with a motorcycle endorsement Additional Information Perks & Benefits: • Medical, Dental & Vision Insurance • 401(k) with Company Match • Paid Time Off, Increases with Tenure • Closed on Thanksgiving & Christmas • Employee Pricing on Vehicles, Parts & Service • Free & Discounted Gym Memberships • Travel Discounts on Hotels, Flights & Rentals • OEM Certification & Paid Manufacturer Training Opportunities • Career Growth within a Fortune 500 Company **Coverage begins at hire; premium-free medical starts after 1 year of service. All your information will be kept confidential in accordance with EEO guidelines