Overview Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager Your Focus • Greet and acknowledge guests in a courteous and friendly manner. • Inspect assigned areas and perform cleaning tasks accordingly. • Collect trash from the service landings and dispose of in outside trash dumpsters. • Vacuum and dust guest corridors. • Pick up bed and other linen from hotel floors and transport to the laundry collection site. • Deliver clean linen to assigned sections. • Report maintenance issues. • Maintain cleanliness and organization of guest areas. • Respond to guest inquiries and assistance. • Work as a room attendant when staffing shortages occur or during peak periods. • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. • Follow sustainability guidelines and practices related to HHM’s EarthView program. • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. • Ensure overall guest satisfaction. • Perform other duties as requested by management. Your Background and Skill • High School diploma preferred. • Previous housekeeping experience required or equivalent training preferred. Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts. • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. • Usage of cleaning chemicals. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It