Overview Opportunity: Banquet Captain Assist leading banquet staff during assigned functions, ensuring colleagues perform in accordance with established guest service standards. Set up banquet rooms, serve food and/or beverages, and help lead the staff at the direction of management. Your Growth Path Assistant Banquet Manager – Assistant Restaurant Manager – Banquet Manager Your Focus • Check Banquet Staff’s Event Orders to ensure that all information is accurate. • Set up banquet room as instructed by management, and check room set-up to see that Banquet Event Order directions are completely followed. • Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet. • Replenish beverages and food items as necessary, and check with guests for overall satisfaction. • Act as point of contact for group representatives when management is not present. • Communicate all Banquet Event Order changes to catering or convention services office and affected departments. • Coordinate with banquet colleagues on set-ups, changes and time schedules for all functions. • Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. • Help with management to ensure that proper liquor controls are in use. • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred. • Previous banquet experience required. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities • Medical, Dental and Vision Health Insurance • Paid Time Off • 401k Company Match • Daily Pay • Free Basic Life Insurance • 24/7 access to TELUS Health, a confidential work-life resource. • Travel Discounts • Commuter Transit and Commuter Parking Benefits • Employee Assistance and Wellness Program • Educational/Professional Development • Referral Bonus Program Work Environment and Context • Work schedule varies and will include working on holidays and weekends. • Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It