FLSA Status: Non-Exempt Summary Supports international purchasing and customer order fulfillment by coordinating quotations, supplier orders, delivery, shipping, and customer requirements. Works under supervision to ensure accurate, timely, and cost-effective fulfillment while maintaining strong customer and supplier communication. Bilingual Japanese required. Essential Duties & Responsibilities • Communicate with customers regarding pricing, specifications, quality, availability, delivery, and order status. • Prepare RFQs, obtain and evaluate supplier quotations, and select suppliers based on price, quality, availability, and delivery requirements. • Receive customer purchase orders and create, issue, and maintain supplier purchase orders. • Monitor inventory and supplier delivery performance; expedite materials as needed to meet customer commitments. • Maintain accurate purchasing records, including costs, delivery dates, product quality, and supplier performance. • Obtain product, technical, pricing, and delivery information from suppliers in response to customer requirements. • Coordinate export shipments, shipping instructions, and commercial invoices with customers, suppliers, freight forwarders, and the Export team. • Resolve pricing discrepancies, rejected or defective items, and other order issues with Accounting, Quality/Inspection, suppliers, customers, and freight forwarders. • Provide timely customer updates and maintain high standards of service throughout the order process. • Perform other duties as assigned. Qualifications • High school diploma or equivalent, supplemented by relevant job-related coursework or training. • Minimum 1 year of international sales, purchasing, and/or customer service experience. • Bilingual Japanese required. • Proficiency with Microsoft Office applications. • Strong written and verbal communication, organization, time-management, and customer-service skills. • Ability to perform basic business calculations, including discounts, commissions, proportions, and percentages. • Sound judgment, problem-solving ability, attention to detail, and teamwork skills. • Successful completion of required pre-employment drug screening and criminal background check. Physical Demands & Work Environment Work is primarily performed in a professional office environment and frequently requires standing, walking, sitting, talking, and hearing. The noise level is generally quiet. This description provides a general overview of the position and is not an exhaustive list of duties or responsibilities. • Medical Coverage • Dental and Vision Reimbursement • 401(k) Retirement Savings Plan • Benefit Conversion at Termination • Bereavement Leave • Educational Assistance • Family and Medical Leave • Paid Parental Leave (40 hours) *Qualifying event after June 15th, 2022 • Flexible Benefit Plan (Flex Spending) • Holidays • Jury Duty/Witness Service Leave • Life Insurance • Long-Term Disability • Short-Term Disability • Pregnancy Leave • Paid Time Off (PTO) • Personal Leave • Wedding Leave • Wellness Program/Gym Reimbursement • Pet Insurance Jamco is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without discrimination based on protected status. Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act (ADA). Jamco is passionate about providing a competitive and comprehensive benefits package and pleased to offer the following to eligible employees-