Job Title: Dealership IT Support Specialist Company: Easterns Automotive Group Location: Washington DC Area Easterns Automotive Group is seeking a skilled and dynamic Dealership IT Support Specialist to join our team. As a leader in the certified pre-owned automotive retail space, we're dedicated to providing top-notch service not only to our customers but also in supporting our internal operations. In this role, you will be instrumental in maintaining our IT infrastructure, ensuring all technology-related operations run smoothly across our dealership locations in the Washington DC area. Benefits: Joining Easterns Automotive Group means becoming part of a family that values your well-being and professional development. We offer a comprehensive benefits package that includes: • Health & Dental Insurance: Comprehensive coverage for you and your family. • Vision Insurance: Support for your eye care needs. • Life & Disability Insurance: Financial security and peace of mind. • Health Savings Account (HSA): Flexible spending for health care needs. • 401(k) with Company Matching: Investing in your financial future. • Paid Time Off (PTO) & Parental Leave: Balancing work and life. • Flexible Schedule: Promoting work-life harmony. • Paid Training & Tuition Reimbursement: Opportunities for personal and professional growth. • Employee Discounts: Exclusive savings on vehicles and services. Responsibilities: As a Dealership IT Support Specialist, your duties will include: • Maintaining and troubleshooting our Microsoft environment, including software and hardware issues across all dealership locations. • Managing relationships with IT vendors, ensuring services and products meet our standards and needs. • Overseeing the installation, configuration, and support of dealership-specific software such as CDK. • Providing field service support, including setting up and configuring printers, scanners, PCs, and other technology equipment. • Ensuring all IT-related operations adhere to industry standards and company policies. • Collaborating with the IT team to develop and implement IT strategies that enhance operational efficiency. Qualifications: The ideal candidate will: • Have proven experience in IT support, preferably with exposure to dealership or automotive industry environments. • Be knowledgeable in Microsoft environments, dealership-specific software (e.g., CDK), and general IT hardware. • Possess strong problem-solving skills and the ability to troubleshoot software and hardware issues. • Demonstrate excellent communication and interpersonal skills for managing vendor relationships and supporting non-technical staff. • Be self-motivated with the ability to work independently across multiple dealership locations. • Have a valid driver's license and reliable transportation for field service responsibilities. • Educational background in Information Technology, Computer Science, or related field is preferred. If you're passionate about technology and eager to play a key role in the seamless operation of a leading automotive group, we invite you to apply to join Easterns Automotive Group. Your technical expertise and dedication will be pivotal in driving our success.