Position: This full time position is a first shift position 630am-3:00pm in the Emergency Department, working 40 hours per week, and requires every other weekend, and holiday rotation. The individual will be cross trained to multiple areas within the Department. This position reports to the Director of Patient Access. Qualifications: • Associate Degree in Medical Office Assistant or similar education preferred • Knowledge of various common office machines required • Strong knowledge of computers and varied software required • Prior hospital experience preferred Responsibility: • Assign patients to a hospital room, interview incoming patients prior to date of admission. Explain hospital policies regarding deposits, parking, personal items, and visitation. • Assist patients in understanding their insurance benefits if information is available • Input patient information into all necessary computer systems on time and accurately • Greet patients in a professional and polite manner at all time. • Assist others in the department as needed • Ensure all tasks are completed on time and accurately • Relieve the cashier and telecommunications operator as needed • Follow all written and verbal instructions • Provide strong communication skills both within the department and with other areas of the facility • Present a professional appearance at all times • All other duties as assigned