Company Description The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year. We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career. Job Description We are seeking a dedicated and detail-oriented AM Room Attendant to join our team in Baltimore, United States. As an AM Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the highest standards of cleanliness in our hotel rooms and common areas. Candidate must have hotel housekeeping experience. • Clean and prepare guest rooms according to established standards • Maintain the cleanliness of hotel common spaces and "back of house" areas • Ensure all rooms are properly stocked with necessary amenities • Report any maintenance issues or deficiencies to the appropriate department • Handle guest requests promptly and professionally • Maintain the confidentiality and security of all guest rooms • Collaborate with team members to ensure efficient room turnover • Adhere to all safety and sanitation protocols • Perform any additional tasks as requested by management Qualifications • Proven experience as a Room Attendant in a hotel setting a must. • Strong attention to detail and commitment to maintaining high cleanliness standards • Excellent customer service skills with a friendly and professional demeanor • Ability to work efficiently with minimal supervision • Strong time management and prioritization skills • Physical stamina to stand, walk, and lift throughout the shift • Flexibility to work various shifts, including weekends and holidays • Knowledge of standard cleaning procedures and products • Ability to follow instructions and adhere to safety guidelines • Basic English language proficiency for effective communication • Team-oriented mindset with a willingness to assist colleagues as needed Additional Information Benefits: • Medical and dental insurance • Short- and long-term disability insurance • Basic and optional life insurance • Retirement savings plan • Paid vacation and holidays • Staff meals • Hospitality and retail perks • Supportive staff culture and opportunities for professional growth The Ivy Hotel is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws.