Overview Looking to TRADE up from a job to a career? West Allis is looking for an experienced Dispatcher. Why join THIS team? • Medical, Prescription, Dental, Vision • Disability & Term Life Insurance • Matching 401k benefits • On-going training & development, & growth opportunities • Paid Holidays • Paid Time Off (PTO) What you will do: • Convert incoming customer calls into booked service appointments. • Knowledgeably prioritize calls according to importance and urgency • Respond to customer requests, resolving issues and promoting the brand. • Schedule appointments with clients using the right tech/right call guidelines • Data entry into the computer system to track calls and client information as necessary • Receive emergency and non-emergency calls and record significant information as necessary • Knowledgeably prioritize calls according to importance and urgency • Monitor field technicians in order to effectively prioritize their schedules and use of time What you bring: • Previous customer service experience • Strong attention to details Schedule • Tuesday-Saturday • Tues-Fri, 9am-6pm • Saturdays, 7am-4pm Who WE Are: We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today!