The Front Desk Attendant at Yale is responsible for administrative duties related to the general safety and security of a 76-unit apartment property. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Responsible for general safety and security of the facility, including monitoring of video surveillance equipment, fire systems, and all building exits. • Makes interior and exterior checks of the premises. • Enforces all property and leasing rules. • Monitors incoming and outgoing guests. • Observes and reports resident behaviors. • Creates a shift log that accurately reports any incidents, behaviors, or maintenance issues, and is required to review previous shift logs to enhance awareness of potential problems or other issues. • Receives and records resident payments for meal program and other fees. • May be required to assist with janitorial or kitchen duties when staffing is insufficient. • Responsible for knowledge of and compliance with Association policies and procedures • Works in cooperation with Resident Assistant Staff and Pool Staff on shifts where two staff are required to be on duty. • Creates and distributes incident reports as required. • Be a living example that recovery is possible by role modeling recovery and wellness in his or her own life. KNOWLEDGE, SKILLS & ABILITIES: • Education: • High School Diploma or GED required. • Experience: • Experience with program housing and/or working with persons with mental illness preferred. • Skills: • Strong interpersonal skills required, including setting and enforcing appropriate boundaries with residents. • Knowledge of basic office equipment and technology required. • Ability to multi-task and prioritize duties required. • Certifications: • Adult CPR and First Aid certification preferred. • Current Tulsa City/County Health Department Food Handler’s permit is required within 90 days of hire. WORK CONDITIONS & PHYSICAL DEMANDS: • Work is performed in climate-controlled office setting, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is unlikely. • Noise level is moderate and includes sounds of aggregate residential living, including multiple conversations, ringing phones, intercom announcements. • Staff will report any environmental hazards encountered in normal performance of job duties and will not handle or otherwise be exposed to hazardous conditions. • Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation. • Ability to effectively communicate orally and in writing. • Physical ability to move 25 pounds or more on occasion. • Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior. • Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more). • Ability to climb multiple flights of stairs. • Ability to safely and properly use office equipment. Saturday & Sunday 8:00am - 8:00pm (24 hours Weekly)