Job Description - Only Hotel background required. Identifies qualified candidates by coordinating resume screening, preparing interview documentation, and conducting reference checks. • -Reviews and responds to incoming resumes appropriately. • -Shares shortlisted candidate profiles with HR Consultants and hotel management based on position requirements. • -Conducts initial screening interviews to assess candidate suitability. • -Provides administrative assistance throughout the recruitment process. • -Coordinates interview schedules between candidates and hiring managers. • -Keeps candidates informed regarding the progress of the selection process. • -Prepares and issues offer letters to selected candidates. • -Manages end-to-end recruitment activities for assigned non-exempt positions. • -Screens, evaluates, and recommends suitable candidates for employment. • -Extends job offers to selected applicants. • -Prepares and maintains up-to-date recruitment status reports. • -Maintains accurate records and statistics of open and filled positions. • -Monitors and summarizes recruitment-related costs when required. • -Delivers exceptional guest satisfaction by providing genuine “Yes I Can!” hospitality and exceeding guest expectations. • -Demonstrates personal accountability, teamwork, and attentive service while interacting with guests. • -Resolves guest concerns by listening empathetically, identifying solutions, and ensuring proper follow-through. • -Recognizes situations where guests may be dissatisfied and applies sound judgment in implementing the 100% Guest Satisfaction Guarantee. • -Performs additional responsibilities as needed to support outstanding hospitality standards. • -Assists in coordinating responses to EEO complaints, Occupational Health & Safety matters, Industrial Relations issues, and employee -grievances through research and information gathering. • -Supports Department Heads in managing employee relations matters by guiding them in preparing appropriate verbal and written communication for employees. Interested candidates can apply or share their profiles at [email protected]