Job Description Responsibilities: • Install, configure, and support business networks at customer locations. • Install and troubleshoot firewalls, routers, switches, wireless networks, and structured cabling. • Deploy, configure, and support Windows desktops and Windows Server environments. • Troubleshoot Windows operating systems, Active Directory, Group Policy, file sharing, printing, and user account issues. • Configure and maintain network services including TCP/IP, VLANs, VPNs, DHCP, and DNS. • Diagnose and resolve hardware, software, network, and connectivity issues. • Document network configurations, system changes, and completed work. • Provide professional on-site and remote technical support to customers. Qualifications • Experience administering Windows Server and Windows desktop operating systems. • Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP, and file/print services. • Experience with business networking equipment such as Fortinet, SonicWall, Ubiquiti, Cisco, Peplink, or similar platforms. • Strong understanding of TCP/IP networking, routing, switching, VPNs, and wireless technologies. • Excellent troubleshooting and problem-solving skills. • Strong communication and customer service skills. • Ability to work independently at customer sites with minimal supervision. • Valid driver's license and reliable transportation required. This position is ideal for someone who enjoys both networking and Windows systems administration while working in a variety of business environments. Additional Information All your information will be kept confidential according to EEO guidelines.