Company Description Saira's client Job Description Open Requirements for PERSON WITH DISABILITY Role- Service Desk Associate Location- Noida Experience- 1 to 2 years exp in tech support Skills- Trouble shooting, LAN, WAN Disability Type- Locomotor Disability, Low vision up to 50%, Thalassemia, Hemophilia Role Responsibilities Manages customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root causes using internal instructions. Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner Qualifications B.tech, MCA & BCA Additional Information All your information will be kept confidential according to EEO guidelines.