Company Description Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Job Description Remote Call Center Agent • Job Type: Full-time • Location: Athens, GA 30601 • Organization: Morris Insurance Agency LLC • Job Rating: 3.8 out of 5 stars Profile Insights Find out how your skills align with the job description Skills Do you have experience in Microsoft Office? Yes / No Education Do you have a High school diploma or GED? Yes / No Job Details Here's how the job details align with your profile. Full Job Description We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you! Major Responsibilities: • Answering incoming calls and responding to customer inquiries • Making outbound calls to follow up on customer requests • Providing information about products and services • Resolving customer complaints and issues • Documenting all interactions in the call center software Qualifications: • High school diploma or equivalent • Previous experience in a customer service role preferred • Excellent communication skills, both verbal and written • Ability to work independently and as part of a team • Proficiency in Microsoft Office and call center software If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!