Overview The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives. The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships. Save Responsibilities • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships. • Assist, as required, with store operations. • Serve all customers in a courteous and efficient manner. • Handle all donations with care and donors with respect and courtesy. • Handle merchandise as directed, always maintaining proper categories and colorization. • Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.” • Assist in cleaning and general maintenance of store property. • Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management. • Maintain a clean and clutter free work area. • Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations manual. • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor). • Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store • Supervisor, and/or Administrator. • Cashier/Sales Floor • Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits. • Sort, price, stock and “rag out” showcase merchandise and other areas as directed. • Restock fitting room merchandise back to racks in proper category and color code • Maintain merchandise displays as directed. • Answer telephone calls in an efficient, friendly, professional manne • Sorter • Sort minimum of 300 store quality garments an hour by department. • Assist moving the donations to the sorting table as needed. • Assist with hanging merchandise as needed. • Assist running clothing racks as needed. • Hanger/Tagger • Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8 hour period. • Assist moving the donations to the sorting table as needed. • Assist sorting clothing as needed. • Assist running clothing racks as needed. • Pricer • Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality and condition of each piece. • Acquire and maintain knowledge of name brand merchandise and value. • Assist moving the donations to the sorting table as needed. • Assist ticketing merchandise as needed. • Assist with running clothing racks as needed. • Runner • Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order. • Straighten and maintain the clothing racks of the departments as assigned. • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. • Assist hanging merchandise as needed. • Bric a Brac • Sort and clean all saleable miscellaneous merchandise donations daily. • Ticket all merchandise and assign an individual fair market price for each item. • Place and maintain all merchandise in the required order and manner. • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. • Shoes/Accessories • Sort and clean all saleable shoes, handbags and accessory donations daily. • Ticket all merchandise and assign an individual fair market price for each item. • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner. • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. • Domestics • Sort and measure all saleable linen items daily as required • Ticket all merchandise and assign an individual fair market price for each item. • Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner. • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. • Books/Records/Toys • Sort and clean all saleable merchandise daily as required. • Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies. • Place and maintain all merchandise in the required order and manner. • Rag out merchandise in accordance with the Territorial Rag Out Calendar. • Furniture/Electrical • Sort, clean and test all electrical and furniture donations as required. • Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item. • Complete furniture tickets and record required information assigning a fair market price for each furniture item. • Place and maintain all merchandise in the required order and manner. • Mark down furniture items on sales floor in accordance with policy. • Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. • Donations/Maintenance • Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily. • Accept donations in accordance with standard policies while providing courteous, respectful service to the donor • Able to lift 100 pounds. • Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities. • Safeguard all donated materials and assigned equipment. • Ensure a constant flow of donations to the sorting table throughout the day. • Assist with ragging out the sales floor as assigned. • Bale ragouts and trash as required. • Perform lawn and garden work as needed. Qualifications • Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers. • Excellent customer service skills. • Ability to understand and follow directions. • Ability to stand for long periods of time. • Ability to lift 50 pounds.