Overview Perform a variety of tasks related to food service department including the greeting residents and guests, and service and clean-up of dining area. Responsibilities • Greet guests warmly and take accurate resident food orders by following appropriate procedures. • Demonstrates complete understanding of menu items and ingredients. Advise residents and guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens. • Communicate appropriately and professionally with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated. • Deliver food directly to residents and guests, and maintain safe food handling and sanitation standards. • Follow up with residents and guests to ensure a satisfactory dining experience. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor. • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared. • Operate kitchen equipment and a variety of machines to prepare and serve food and beverages such as coffee, tea, and soft drinks. • Clean and sanitize work areas, equipment, utensils, dishes, pots, pans and/or silverware by washing by hand or loading into dishwasher, as needed. • Portion, wrap, and store food in designated containers and storage areas to prevent spoilage. • Carry food supplies, equipment, and utensils to and from storage and work areas. • Remove trash and clean kitchen garbage containers. Sweep and mop dining and kitchen area. • Scrape leftovers from dishes into garbage containers. • Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items. • Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development. • Follow established policies and procedures including but not limited to: • Presbyterian Villages policies and procedures. • Safety policies and procedures. • Federal, state and local regulations. 16. All other duties as assigned Qualifications Education: High School Graduate, General Education Degree (GED) or currently enrolled in program if under 18. Experience: No prior experience necessary Computer Skills: Must be able to operate a computer. Certificates & Licenses ServSafe/Food Safety certification preferred. Will train for certification, must pass in order to maintain this position.