WE LOVE OUR WORK. General Accountabilities: • Greeting guests with a warm and friendly attitude as they enter the establishment and get them seated. • Providing guests with menus and answering any initial questions. • Coordinates and controls the flow of the seating chart, optimizing an even workload for all staff. • Engaging with guests to ensure they’re provided with exceptional customer service. • Answering calls, taking reservations, responding to complaints, and helping to resolve them. • Helping team members with other tasks in the restaurant as needed. • Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. • Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. BRING US YOUR BEST. Qualifications: • Prior customer service experience in a fast-paced environment preferred. • Previous cash handling experience a plus. • Ability to multitask and problem solve. • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. • Ability to stand and walk throughout the duration of shift. • Excel at working independently and as part of a team. • Must obtain a Bossier ABO and LACT.