Overview: As a Crew Member at BirdBox, you will play a key role in delivering an exceptional dining experience for our guests in a fast-paced, high-energy environment. You will work as part of a team to prepare and serve our delicious fried chicken, ensure excellent customer service, maintain a clean and safe environment, and contribute to the overall success of the restaurant. Key Responsibilities: • Customer Service: • Greet customers warmly and ensure they feel welcome. • Take orders accurately and assist customers with menu choices. • Serve food and beverages promptly and courteously. • Handle customer inquiries, concerns, and complaints with professionalism and efficiency. • Maintain a positive attitude and contribute to a friendly atmosphere. • Food Preparation: • Follow recipes and cooking instructions for fried chicken and side dishes. • Assist in the preparation and assembly of food items, ensuring high quality and consistency. • Cook chicken, sides, and other menu items according to food safety standards. • Monitor food quality, freshness, and portion sizes. • Kitchen Support: • Keep kitchen workstations clean and organized. • Assist in stocking and organizing supplies. • Follow safety procedures for handling and cooking food, including proper storage and sanitation. • Help with dishwashing and cleaning duties during slow periods or as directed. • Health & Safety Compliance: • Adhere to all food safety, sanitation, and health regulations. • Ensure proper handling of food and kitchen equipment to maintain cleanliness and safety. • Maintain personal hygiene and wear proper uniform and protective gear as required. • Team Collaboration: • Work closely with other team members to ensure smooth operations and efficient service. • Communicate effectively with fellow crew members and management. • Assist in training new team members when needed. • Cash Handling (if applicable): • Operate the register and handle cash transactions accurately. • Ensure customers receive the correct change and receipts. • Maintain a balanced cash drawer at the end of the shift. Skills & Qualifications: • High school diploma or equivalent (preferred, but not required). • Previous experience in a quick-service restaurant or foodservice industry is a plus. • Ability to work in a fast-paced environment while maintaining attention to detail. • Strong communication skills and a friendly, customer-first attitude. • Ability to work as part of a team and follow instructions. • Basic math skills for handling money and making change. • Availability to work flexible hours, including nights, weekends, and holidays. Physical Requirements: • Ability to stand for extended periods of time. • Ability to lift up to 50 lbs. • Ability to work in hot, fast-paced conditions. Benefits (optional, depending on the business): • Competitive hourly wage • Employee Meal • Flexible scheduling • Opportunities for growth and advancement • Paid training • Health and wellness benefits (for full-time employees) BirdBox is an equal opportunity employer, committed to providing a workplace free from discrimination. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.