Position Overview: The Service Booker ensures repairs are completed, closes repair orders, and carries out additional assignments as set forth by the Controller. Responsibilities: • Review repair orders written for proper completion, accuracy, and legibility according to the dealership guidelines prior to closing. • Return improperly completed repairs to the person originating the document for correction and/or completion as necessary. • Determine and enter the applicable labor operation codes, failure codes, parts stamps, and/or other administrative data required and enter them onto the repair orders. • Interpret and translate Technicians comments into damage codes/operation codes. • Work alongside the parts department and the service director to check repair orders against the vehicles service history to avoid making duplicate claims • Assist management with special projects, audits, reports, etc., as requested. • Compute and record totals of transactions. Qualifications: • High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience. • Excellent communication skills both oral and written. • Proper email and telephone etiquette. • Intermediate level of competency using Microsoft Office Suite. • Preferred – bilingual in English and Spanish. • RECONTRAC and REYNOLDS & REYNOLDS knowledge is a plus!!