Company Description Job Description Therapy Coordinator - Ellenbrook Be the friendly face that makes a big difference! Join a team that’s passionate about creating brighter futures for People —and grow your career in a supportive, purpose-driven environment. About the Role We’re looking for a proactive, personable Therapy Coordinator with a strong “can-do” attitude to join our welcoming team. If you love being organised, thrive in a fast-paced environment, and enjoy helping people, this role is for you! Why You’ll Love Working With Us ✔ Be part of a friendly, supportive clinic team that values YOU ✔ Work alongside a national admin network for bookings, invoicing, and NDIS updates ✔ Access ongoing training and career development opportunities ✔ Make a real impact in the lives of children and families every day What You’ll Do • Be the first point of contact for families reaching out to our service • Manage appointments for our amazing team of therapists (in-clinic and mobile) • Keep client records accurate and confidential • Respond to enquiries via phone, email, and web • Build strong relationships with clients and families • Handle accounts receivable and NDIS claims • Support therapists with admin tasks related to therapy • General typing, data entry, and computer work What You’ll Bring • Experience with practice management software (essential) • Knowledge of NDIS admin requirements or similar funding packages • Strong communication and customer service skills • Confidence using Microsoft Excel, Outlook, and Word • Excellent time management and attention to detail • A proactive mindset and commitment to continuous improvement Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid