Position Overview The Social Media Specialist & Coach manages content and organic strategy across client social platforms and coaches client teams on growing and sustaining their presence. Key Responsibilities • Develop and execute organic social content calendars and strategy aligned to each client's brand and audience. • Manage day-to-day content creation, scheduling, and community engagement across relevant platforms. • Track platform performance and translate results into clear recommendations for clients. • Coach client teams on content strategy, platform best practices, and sustainable posting cadence during office hours. • Keep current on platform algorithm changes and format trends relevant to the client base to better support clients. Required Qualifications • 2+ years managing organic social strategy and content for a brand, agency, or client portfolio. • Demonstrated ability to grow engagement or following with measurable results. • Comfortable presenting strategy and results directly to clients. • Strong writing and visual/content sensibility. Preferred Qualifications • Experience across short-form video platforms specifically. • Basic design or video editing skills (Canva, CapCut, Adobe Express). • Agency background serving multiple client brands concurrently. What We Look For in Every Client-Facing Expert • Think Bigger Mindset — approaches every client problem by asking 'what would 10x better look like?' rather than settling for marginal fixes. • Service-Minded — treats every client interaction as a chance to build trust; follows through without being chased. • Clear Communicator — translates technical or strategic detail into language a business owner can act on, in writing and live sessions. • Coach, Not Just Doer — comfortable teaching a client to run a process, not only running it for them.