Position Overview The AI Implementation Coach helps client teams identify, adopt, and embed practical AI tools into their day-to-day marketing and sales workflows, coaching clients directly through selection, rollout, and change management. Key Responsibilities • Assess client workflows to identify high-value opportunities for AI tool adoption (content, CRM, reporting, customer service, etc.). • Recommend, configure, and pilot AI tools appropriate to client size, budget, and technical maturity. • Coach client teams through adoption — training sessions, documentation, and troubleshooting — until tools are self-sustaining. • Stay current on the fast-moving AI tool landscape relevant to marketing and revenue operations. • Build repeatable playbooks and training materials the firm can reuse across the client portfolio. Required Qualifications • 2+ years applying AI tools in a business or marketing context (not required to be an engineer or data scientist). • Strong working knowledge of current generative AI and automation tools (e.g., ChatGPT/Claude, Zapier/Make, AI-native CRM features). • Proven ability to teach and drive adoption of new tools with non-technical teams. Preferred Qualifications • Change-management or training/facilitation background. • Experience building simple automations or integrations. • Consulting or agency experience across multiple client industries. What We Look For in Every Client-Facing Expert • Think Bigger Mindset — approaches every client problem by asking 'what would 10x better look like?' rather than settling for marginal fixes. • Service-Minded — treats every client interaction as a chance to build trust; follows through without being chased. • Clear Communicator — translates technical or strategic detail into language a business owner can act on, in writing and live sessions. • Coach, Not Just Doer — comfortable teaching a client to run a process, not only running it for them.