Job Summary The Medical Receptionist (Itinerant) is the first point of contact for patients and provides front-desk and administrative support for the village clinic. This role is responsible for patient registration, scheduling, insurance verification, and coordinating patient travel while maintaining strict confidentiality and HIPAA compliance. Responsibilities • Register patients, verify insurance, and enter data into the EHR • Schedule appointments and manage check-in/check-out • Collect and verify Medicaid, HPE, and sliding fee applications • Answer and route phone calls; assist patient inquiries • Coordinate Medicaid travel and prepare required documentation • Scan, fax, file, and manage clinic documents • Maintain reception and waiting areas • Assist with patient surveys and customer comments • Order office supplies and maintain clinic files • Coordinate scheduling and outreach with BBAHC departments • Train staff on registration procedures as needed • Perform other duties as assigned Qualifications • High school diploma or equivalent • Prior office or medical office experience preferred • Basic computer and EHR skills; ability to type 40 wpm • Proficient with multi-line phones and office equipment • Strong customer service and communication skills • Organized, dependable, and able to multitask • Ability to maintain confidentiality and HIPAA compliance • CPR/BLS certification (or ability to obtain) • Willingness to travel for training/workshop Reports: CHAP Assistant Manager