Upper Room AIDS Ministry (URAM) is a Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible for performing their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. Medical Office Assistant performs routine clinical and clerical work. The Medical Assistant anticipates provider and patient needs, follows prescribed procedures and maintains established standards in accordance to Upper Room AIDS Ministry’s Policies and Procedures. Essential Job Functions The following duties are mandatory requirements of the job: • Must possess the necessary communication and interpersonal skills in order to interact effectively with patients and staff and work as part of a team. Must demonstrate a high standard of customer service. • Show patients to examination rooms and prepare them for the medical provider • Prepare Room according to scheduled visits and maintain proper inventory of supplies • Record patients' medical history, vital statistics and information such as test results in medical records system (eClinical Works). • Prepares client according to scheduled visit: including chief complaint, Height and weight, Blood pressure, Pulse, Temperature, Peak Flow if Asthmatic or History of any Respiratory disease, Finger stick for diabetics, Completes Preventative Health section in ECW and updates per previous visit changes. Documents recent hospitalizations and emergency room visits, constitutional symptoms and medication adherence. • Maintains clean and organized examination rooms according to HU policies and procedures and universal precautions • Prepares and participates in daily huddles with medical providers, using the Pre-visit Planning tool (Azara) • Creates and updates telephone encounters when reporting and responding to patient medical concerns and requests; forwards to appropriate staff and medical providers • Completes proper documentation for purposes of patient coordination of care obtain consent for release of records from patients, follows through to ensure outside consults and records are received in a timely manner • Completes necessary paperwork and forms • Willing to work extended hours or on Mobile Unit Requirements Basic computer skills Flexible, self-motivated and dedicated Excellent communication skills Proficient Phlebotomy Skills Other Responsibilities The following duties are to be performed as assigned: Collects blood or other laboratory specimens, logs the specimens, and prepares them for testing. Performs ECG Attends Mandatory Staff meeting and trainings Meets with Supervisor according to URAM requirement Assists client in obtaining prior authorizations for medications and procedures Participates in Quality Assurance activities Special projects as assigned by supervisors Education and Certification Medical Assistant Certification Current CCMA Certification Phlebotomy certification CPR Special Skills and Knowledge In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position has experience with most or all of the following: Knowledge of EMR Computer literacy EKG Spanish/French Bilingual preferred. Pediatric experience preferred