Oracle Fusion Order-to-Cash (O2C) Analyst Position Purpose • Support Oracle Fusion Order-to-Cash operations in a global enterprise environment • Partner with Finance, Sales Operations, Shared Services, IT, Tax, and Audit teams to deliver stable, compliant, and efficient business processes Key Responsibilities • Support Oracle Fusion Accounts Receivable, Cash Management, Collections, Customer Accounts, Credit Management, Revenue Management, and Billing processes • Resolve production support issues and investigate business process exceptions • Support Tax regime configuration within Oracle Fusion and Thomson Reuters OneSource • Gather requirements and implement system enhancements • Execute testing for quarterly Oracle Cloud updates and new functionality • Support customer onboarding, invoice generation, cash application, collections, credit management, dispute resolution, and revenue-related processes • Develop reporting and analytics using Oracle tools • Support SOX compliance, audit requests, and internal control activities • Support global customer invoicing, collections, revenue recognition, and cash application processes • Partner with Finance and Sales Operations teams to improve order processing efficiency and cash conversion performance • Drive continuous process improvement and automation opportunities Required Qualifications • Bachelor's degree in Accounting, Finance, Information Systems, Business, or related field • 5+ years of Oracle ERP experience • Experience supporting Oracle Fusion Accounts Receivable, Revenue Management, or Order-to-Cash processes • Strong understanding of Order-to-Cash business processes • Knowledge of customer billing, collections, cash application, credit management, dispute resolution, and revenue accounting principles • Excellent analytical, problem-solving, and communication skills • Experience working with global business and shared services teams • Oracle-certified functional analyst • Strong Finance and Customer Operations process knowledge • Customer-focused and collaborative • Ability to balance production support, projects, compliance, and continuous improvement initiatives Preferred Qualifications • Oracle Fusion Receivables Cloud Certification • Oracle Fusion Revenue Management Cloud Certification • Experience supporting multinational organizations • Shared Services and Finance Operations experience • Knowledge of SOX controls and audit requirements • Familiarity with Oracle Fusion AI capabilities and AI-driven process automation • Exposure to Oracle AI, Oracle Digital Assistant, Oracle AI Agents, Oracle Analytics Cloud, or Microsoft Copilot • Oracle AI Foundations or similar certification a plus Desired Skills • Oracle Fusion Accounts Receivable • Oracle Fusion Cash Management • Oracle Fusion Credit Management • Oracle Fusion Revenue Management • Oracle Fusion Billing • Customer Account Management • Cash Application & Collections • Revenue Recognition • OTBI and BI Publisher Reporting • Oracle Integration Cloud • Process Improvement & Automation • Stakeholder Management