Academic Program Lead
Computer Systems Institute · csinow.edu
MA Charlestown ESLOn-siteLead / Manager2+ yrs
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The job in short
Academic program lead training and coaching ESL faculty and overseeing students.
Insurance
Details
- Found
- 24 d ago · posted 2026-10-01
- Location as listed
- MA Charlestown ESL, Charlestown, MA, US
- Role
- Academic Program Lead
- Source
- The company’s own careers site
Full description
Job Title: Program Lead
General Summary
The Program Lead is responsible for training, coaching, and developing the faculty of assigned programs as well as for the development and delivery of CSI-approved curriculum. The Program Lead works with academic deans and faculty to ensure student academic successes and retention.
Essential Job Duties & Responsibilities:
• Assist Academic Deans and Program Managers in oversight of faculty/student for approximately 150+ students in assigned programs.
• Maintains one teaching class assignment with flexible scheduling (including nights and weekends) as needed to accommodate students.
• Train, mentor, and monitor faculty
• Conduct faculty meetings for assigned programs
• Answer student inquiries and mentor students for success within the designated program
• Interview teacher candidates
• Coordinate events and build community resources
• Advise students on Satisfactory Academic Progress (SAP)
• Conduct in-class observations
• Organize field trips
• Actively contribute to program improvement and curriculum development
• Participate in orientation for new students
• Promote best practices among faculty
• Ensure that assignment submission, test taking, and grading are completed correctly and on time
• Other duties and special projects as assigned
• Staying up-to-date on current trends within the industry through professional development, research, and conferences.
• Other duties and projects as assigned
Required Knowledge, Skills, and Abilities:
• Commitment to academic excellence
• Effective oral and written communication skills
• Strong sense of customer service
• Knowledge of pedagogical methods
• Knowledge of Learning Management Systems (LMS)
• Team building skills & leadership aptitude
• Ability to maintain confidentiality of information
• Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools
Education and Experience: The position requires a Bachelor’s degree, preferably in education, teaching, curriculum & instruction, educational leadership, or related field. At least two years of industry relevant work experience is preferred.
Benefits Offered
• Health Insurance.
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Paid Time Off
• Employee Discount Program