Housing Visions is a Syracuse based nonprofit committed to Quality, Responsibility, Integrity and Compassion. Our IT team plays a vital role in supporting staff who work every day to strengthen communities. As an intern, you will be part of a team that values growth and contributions. You will be based out of our corporate office located at 1201 E. Fayette St. Work schedule is Monday-Thursday 8:00am-5:30pm. The pay range is $17-$20 DOE. What You'll Do: • Provide first-line technical support and troubleshooting assistance to staff across all offices. • Help maintain desktop computers, laptops, printers, scanners, mobile devices, and A/V equipment. • Assist with monitoring, maintenance, and upgrades of network infrastructure and software applications. • Create new user accounts and configure required permissions and access rights. • Assist with hardware and software installations and office equipment setups. • Help maintain the organization’s IT inventory records. • Support the VOIP phone system, door access, and building security systems. • Develop and deliver basic computer training materials and reference guides for staff. • Stay current with emerging technologies relevant to the organization’s IT needs.