Our New Teammate You will be responsible for designing, maintaining, implementing, and troubleshooting our clients networks. You will work in a collaborative environment to provide cutting edge solutions and customer service. You can expect to spend your time accomplishing the following: • 85% of time on Objective 1: Completing customer projects and solutions • 10% of time on Objective 2: Prioritization, planning, and scheduling • 5% of time on Objective 3: Professional growth and development Job Responsibilities - What to Expect • Design, implement, and support LAN, WLAN, and WAN network infrastructure. • Serve as technical escalation point. • Create and maintain technical and process documentation. • Troubleshoot infrastructure related hardware or network connectivity issues. • Perform testing and validation of new hardware and code. • Lead the design, test, and implementation of network proposals. • Provide consultation support to internal and external partners for network infrastructure design and enhancements. Your Knowledge & Expertise • Bachelor’s degree in Computer Science or engineering related field (Preferred) • 10 years of experience in a computer related field. • JNCIP or CCNP (Required) • JNCIE or CCIE (Service Provider Preferred) • ITIL 4 Foundation (Preferred) • Experience in production network environments. • Experience in the configuration and deployment of Cisco, Juniper, and Aruba switches, routers, and wireless access points. • Experience with the design, troubleshooting and configuration of network protocols such as BGP, OSPF, TCP/IP, MPLS, and Spanning Tree. • Experience with leading the design and delivery of network projects. • Experience with network monitoring and diagnostic tools. • Experience with the creation and maintenance of documentation such as operating procedures and network diagrams. • Strong customer service skills. • Strong technical troubleshooting skills. • Strong written and verbal communication skills. • Strong time, priority, and task management skills. • Familiarity with enterprise and user networks a plus. • Ability to manage multiple assigned tasks concurrently with minimal supervision. • Ability to work independently and as part of a team. • Python and Ansible experience a plus. • Previous experience with Metro Ethernet networks and infrastructure a plus.