Position Summary Responsible for all aspects of assigned patient accounts after charge entry to final resolution Essential Functions Statement(s) • Verifies and updates insurance information and demographics • rebills charges when insurance corrections are made • Keeps up with changes in billing and pre-cert guidelines (including LCD's) • Reviews insurance eligibility • Determines and reviews financial responsibilities and insurance coverage with patients • Resolves patient balance related questions • Reviews surgery costs and establishes payment plans for patient portion • Reports denial trends to coders and managers • Completes charge entry • Processes patient and payor refunds • Reviews insurance eligibility and rejections/errors • Follows-up on aging buckets • Identifies accounts for referral to outside collection agency • Edits claim holds • Keeps up with changes in payor processes and reports them to coordinator for appropriate action • Obtains all precertification • Responds to correspondence from payors and patients • Regular and predictable attendance • Ability to work in a cooperative manner with others • Performs other duties as assigned SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) Experience: Previous healthcare billing experience is required. Coding experience preferred Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. • Medical / Dental / Vision Insurance • HRA Option • Flexible Spending Account • Basic Life Insurance • Voluntary Life Insurance Option • Long-Term Disability • Voluntary Short-Term Disability • Accident Insurance • Critical Illness Insurance • 401(k) Plan Matching + Profit Sharing • Employee Assistance Program • Paid Time Off • 8 Paid Holidays