POSITION SUMMARY Serves as clerical and clinical support to multiple Doctor's Assistants and Physicians to ensure delivery of quality patient care ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Assists with answering heavy call volume for multiple multi-specialty providers and responds accordingly to the caller's needs which may include calling in prescriptions, pre and post surgical questions, orders, etc. • Assists with preparing charts for clinic, scheduling tests, referrals, disability forms, coding and other duties as assigned • Assists physician in clinic with patient care as needed • Helps the physician with post-op follow-up POSITION QUALIFICATIONS Competency Statement(s) • Accountability - Ability to accept responsibility and account for his/her actions. • Accuracy - Ability to perform work accurately and thoroughly. • Adaptability - Ability to adapt to change in the workplace. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Customer Oriented - Ability to take care of the customers’ needs while following company procedures. • Decision Making - Ability to make critical decisions while following company procedures. • Empathetic - Ability to appreciate and be sensitive to the feelings of others. • Organized - Possessing the trait of being organized or following a systematic method of performing a task. • Safety Awareness - Ability to identify and correct conditions that affect employee safety. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. SKILLS & ABILITIES Education: High school Graduate or General Education Degree (GED) required. Experience: 2 years of experience in a healthcare setting and 1 year of clerical experience Required. Advanced medical terminology and orthopedic/surgical experience is a plus. Must be able to sit for and pass A-BROE certification. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. • Medical / Dental / Vision Insurance • HRA Option • Flexible Spending Account • Basic Life Insurance • Voluntary Life Insurance Option • Long-Term Disability • Voluntary Short-Term Disability • Accident Insurance • Critical Illness Insurance • 401(k) Plan Matching + Profit Sharing • Employee Assistance Program • Paid Time Off • 8 Paid Holidays Computer Skills: Must be computer literate. Basic computer skills required. Equal Opportunity Employer/Veterans/Disabled