Overview Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community. Job Summary Job Summary: The Credentialing Specialist is responsible to coordinate and assist with the day-to-day administrative functions of the Department. The selected candidate will have excellent written communication skills, able to multitask and manage time effectively and provide administrative support to the Delegation team within the Credentialing Department. Responsibilities Key Responsibilities: • Efficient and timely completion of confidential Medicaid applications for provider enrollment, group affiliations, and ETIN enrollment/ maintenance. • Follow established timelines for processing and completion of applications • Critically evaluate application for any issues that may require special consideration, or additional review, and take appropriate action to resolve issue • Identify providers whom are due for ETIN recertification and escalate to supervisor appropriately • Coordinate with appropriate credentialing onboarding staff to obtain required information from provider • Perform self-audit of work to ensure data integrity before mailing applications • Document all tasks, phone calls, emails and other forms of communication during the application process. • Update rest of Medicaid team and onboarding platform once mailed • Assist to track the status of mailed applications, if needed • Provide status updates to Credentialing Department’s leadership within one business day, from receipt of request • Work with supervisor in identifying back-up coverage when out of the office • Timely and complete updates of credentialing software • Complete other related tasks or projects as assigned • Provide back-up to other Credentialing staff as necessary • Ensure providers files have up to date forms for Medicaid revalidations and yearly certifications. • Communicate with all levels of organization to obtain documentation and signatures. Competencies: • Able to multitask, prioritize, and manage time efficiently • Excellent verbal and written communication skills • Strong interpersonal and communication skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors. • Proficient with MS Office (outlook, word, excel, power point, access) Qualifications Qualifications: • Bachelor’s Degree in a Health-Related Discipline: Public Health, Healthcare Administrative, Health Service, Psychology or Sociology Highly Preferred, or in process • High School Diploma Required • At least one year of office administrative experience preferred • Notary a plus Equal Opportunity Employer ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER Essen Healthcare is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.