Primary responsibilities • Provide strategic and operational leadership for the College's enterprise application portfolio, including the ERP/SIS and related administrative and student systems. • Develop and maintain application roadmaps and recommend opportunities for modernization, consolidation, replacement, integration, and improved system utilization. • Partner with academic and administrative departments to analyze business processes, gather requirements, identify opportunities for improvement, and implement technology-enabled solutions. • Oversee application configuration, upgrades, testing, releases, change management, documentation, and system lifecycle planning. • Provide leadership and oversight for APIs, secure file transfers, data feeds, workflow automation, and other system integrations. • Establish, implement, and support data governance standards related to data ownership, definitions, quality, access, reporting, security, and appropriate use. • Support enterprise reporting, dashboards, analytics platforms, and data-quality initiatives by ensuring reliable systems, integrations, access, and technical reporting infrastructure in collaboration with Institutional Effectiveness and functional data owners. • Coordinate application security, role-based access, single sign-on (SSO), user provisioning, and related compliance requirements in collaboration with IT Security. • Lead major enterprise software implementations and coordinate projects across Technology Services, functional departments, consultants, vendors, and other stakeholders. • Manage key application vendor relationships, including licensing, renewals, contracts, performance, support, and technical requirements. • Supervise, develop, and provide leadership to systems analysis, integration/development, data, and reporting staff. • Provide direction, leadership, and guidance to System Analysts and other assigned staff. • Maintain comprehensive documentation of applications, integrations, data flows, system ownership, procedures, configurations, and critical system dependencies. • Manage and provide oversight for Prophix and Informer business intelligence, financial planning, reporting, and data analytics platforms. • Lead and promote continuous improvement, modernization, automation, data quality, effective system utilization, and technology-enabled operational efficiencies across the College. • Evaluate existing systems and processes and recommend enhancements, integrations, or new technologies that improve service delivery, operational efficiency, data integrity, and institutional effectiveness. • Perform other duties as assigned. Risk-management and loss-prevention activities • Maintain a working knowledge of the college’s emergency procedures and actively participate in the college risk-management program. • Monitor conditions, events and circumstances that present risk to the college community. Intervene and/or report as specified in the college’s risk-management plan. Minimum necessary education, skills and experience • Bachelor's degree in Information Technology, Computer Science, Management Information Systems, Business Information Systems, or a related field. Master's degree preferred. • Five years of progressively responsible experience with enterprise applications, ERP/SIS platforms, systems analysis, integrations, reporting, or related technologies. • Demonstrated experience with requirements gathering, business process improvement, application implementation, project management, and vendor management. • Working knowledge of databases, reporting tools, APIs, integrations, enterprise data, and related technologies. • Strong communication, project management, analytical, problem-solving, and cross-functional collaboration skills. • Demonstrated ability to provide leadership, manage projects, prioritize competing initiatives, and work effectively with both technical and non-technical stakeholders. • Demonstrated ability to supervise, develop, and provide direction to technical and/or professional staff. • Higher education or community college technology experience preferred. • Experience with Ellucian Colleague or a comparable higher education ERP/SIS preferred. • Experience with Microsoft 365, Entra ID, SQL, APIs, cloud applications, data governance, analytics, and workflow automation preferred. • Experience with Prophix, Informer, or other business intelligence and data analytics platforms preferred. • Spanish or French proficiency preferred. Physical requirements to perform job functions • Basic dexterity skills (computer work, telephoning, and other office equipment). • General physical effort required includes sitting, bending, reaching, and some lifting (50 lbs. or less) and the ability to place a work order for anything over that limit. • The ability to communicate successfully with clients of all ages, socio-economic status, sex or race. • Ability to perform the essential functions of the position with or without reasonable accommodation.