Job Summary: Students will assist with Help Desk operations, by assisting staff to deploy and maintain university computer equipment and communicate information/processes with students, staff and faculty at the Help Desk. Essential Duties and Responsibilities: • Answering calls at the Help Desk. • Entering tickets in the Help Desk system. • Setting up equipment in various on-campus locations. • Installing software and basic computer troubleshooting. • Assisting students and faculty with computer operation. • Cleaning equipment and changing printer toner cartridges. • Transporting equipment throughout campus. • Recording and maintaining inventory records. • Assisting the Telecommunications team with wiring or other projects. • Other duties as assigned Education Employment eligibility: • Currently enrolled Delaware Valley University student • Must be authorized to work in the United States and provide required documentation to verify identity and employment eligibility Preferred Knowledge, Skills and Abilities: • Students must be able to carry monitors, computers, printers, and other equipment for on-campus transport. • Computer experience recommended will train for all job functions. • Occasionally lifting 25 lbs or more Physical Requirements and Working Conditions: • Prolonged periods of sitting at a desk and working on a computer. • Must hold valid driver’s license (to drive the golf cart)