Role Summary The Supervisor will engage in direct supervision and development of direct reports (entry-level or skilled technicians) and day-to-day operations for their department, actively assisting as required. They will be responsible for scheduling and cross-departmental collaboration, implementing policies, processes, and procedures that affect employees and group workflow. The Supervisor is responsible for communicating expectations, business needs, and opportunities for improvement. Role Responsibilities • Contribute to the development of the department including, but not limited to, communicating expectations and business needs to direct reports. • Oversee performance, development, training needs, and accomplishments for all direct reports. • In collaboration with Human Resources, hire staff as needed and resolve all employee relations issues. • Identify and/or provide training to staff. • Develop and maintain departmental systems and SOPs. Assists in the development and communication of departmental policies and procedures. • Serve as the liaison between staff, other departments/groups, and management to communicate expectations and business needs. • Contribute to scheduling, planning, and data review. • Assure quality and timely performance of activities and tests. • Update LIMS for data collection. • Determine the acceptability of specimens for testing and provide sample quality feedback to applicable stakeholders. • Perform routine and complex technical procedures and functions. • Coordinate the support of outside contractors or vendors. • Track department related to metrics. • Assume responsibility for technical staff compliance with SOPs, protocols, and regulatory guidelines for all direct reports. • Recognize, initiate, and lead process improvement activities. • Monitor, operate, and troubleshoot instrumentation and equipment in the department, including preventative maintenance and quality control of laboratory equipment with appropriate documentation. • Other duties as assigned. Role Requirements • Bachelor’s degree in a related discipline. • Minimum of 3 years of clinical lab experience required. • Minimum of 1 year of management experience preferred. • ASCP or AMT certification preferred. • Ability to demonstrate the scientific relevance of the tests being conducted. • Ability to troubleshoot advanced instrument functions. • Proficiency with Microsoft Office core applications and the ability to learn and use additional applications. • Excellent written and oral communication skills. • Advanced understanding of operational procedures in a pre-clinical environment and the ability to resolve complex issues. • Excellent understanding of study design and protocols. • Knowledge of GLPs and other federal regulations relating to the care of laboratory animals. • Advanced understanding of laboratory operations and data collection. Behavioral Expectations • Time Management • Conflict Resolution • Decision Making Special Requirements • The role will spend approximately 70% in an office setting and 30% in the laboratory. There will be exposure to human and animal potentially infectious materials and chemicals. • Ability to don and wear personal protective gear for extended periods of time, including N95 masks and respirators. • Physical Requirements: Ability to lift and carry up to 50lbs • Flexibility to work beyond typical work schedule including, but not limited to, evenings, weekends, and extended shifts with short notice on an as-needed basis.