Responsibilities Responsibilities of Gold Key|PHR hourly Associates: • Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks. • Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures. • Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene • Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.” • Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details. • Use your tools. Use the approved tools and checklists to complete assigned tasks. • Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership. • Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor. • Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy. • Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner. • Other duties as assigned. • Operate heavy machinery such as a floor buffer • Use of specialized, power equipment • Perform preventative maintenance check on all equipment prior to use. • Floors care, including routine mopping (dry and damp), buffing and burnishing on hard surface floors and stairwells. • Vacuuming, shampooing, bonneting and extracting carpets, stairwells and upholstery. • Wall cleaning in the areas where the floor equipment is used. • Maintenance of floor care equipment • Clean designated areas in the prescribed manner while following safety & security procedures. • Polish furniture & lamps inspecting proper working condition of items. • Cleaning with proper chemicals & tools, inspecting all furniture for tears, rips & stains. • Remove debris from designated public areas including emptying garbage containers, ash urns & trays. • Dusting pictures, frames, mirrors & remove dust, dirt & smudges from baseboards, doors & doorframes. • Ensure all telephones are clean & in working order. • Use designated chemicals, supplies & equipment to clean various floor surfaces removing soil & dirt. • Replace hand towels, soaps, facial & toilet tissues in public restrooms. • Respond to guest requests & report any guest issues in a professional & efficient manner to Management. • Maintain associate restrooms ensuring sinks, mirrors & bathroom stalls are at the highest standard of cleanliness & all garbage is properly disposed of. • Successfully completes other duties as assigned. Qualifications TypeQualificationSkill • Able to read, write & speak basic English. • Able to understand & apply basic mathematical skills. • Able to apply common sense understanding to carry out simple one- or two- step instructions. • Able to deal with standardized situations with only occasional or no variation. EducationHS-GED-Work Programme - or Over seas equivalent is desired. Past work experience in a similar or commensurate skill set - hospitable, prison, military experience.ExperienceDemonstrated positive attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria. Wage/Salary Starting at $17.00 hourly