Overview Clean and supply all daily assigned guest rooms with special care given to Guest belongings. Stock each room with appropriate supplies to ensure that every Guest has a perfect room and everything they need to enjoy their stay. Responsibilities Know your job. • Complete job skills training and possess a clear knowledge of the job • Know property standards (SSI) and room types • Listen attentively in Pre-shift and ask for clarification of assignments and expectations. Be on time. • Read your schedule, follow attendance guidelines and report to work on time, in the proper uniform • Follow clock in and out procedures Be on stage. • Maintain a friendly, approachable, always willing to assist attitude • Follow property personal appearance and uniform standards, be well groomed, practice good personal hygiene • Use approved verbiage, scripting when interacting will all guests • Follow proper procedure and scripting when entering a guest room Serve. • Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.” Work smart. • Use your Room Attendant Board with instructions for sequence, special requests and clean type • Complete cleaning all assigned rooms methodically and promptly to PHR Steps of Service without losing attention to detail and maintaining efficient time standards • Ensure all guest rooms are set to documented SSI before turning over for inspection and occupancy Use your tools. • Ensure cart or caddy (as applicable) is set up to standard • Use the approved tools and checklists to complete assigned tasks • Complete room assignment sheets and return to your supervisor at the end of your shift to checkout for the day Measure Up. • Produce clean guest rooms that meet or exceed quality and efficiency standards of the department. Respect the space. • Keep your work area, cart and closets clean and organized. • Report any deficiencies in rooms or public areas promptly to your Supervisor or through the work order management tool as applicable. Be safe. • Report unsafe work conditions or practices and safety or security violations in accordance with company policy. • Support the Team: • Cooperate with other Associates and supervisors striving to create a positive work environment. • Support team efforts through carrying out responsibilities in a constructive and professional manner. Other duties as assigned. Qualifications TypeQualificationExperiencePrior housekeeping experience desirableExperiencePast work experience in a similar or commensurate skill set - hospitable, prison, military experience.SkillAbility to satisfactorily communicate with guests, co-workers and management to their understanding. Ability to exert physical effort in being able to clean all assigned rooms in a given shift Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision is requiredSkillPhysical set is of primary importance - ability to handle to physical demands of the job. Wage/Salary $15.00 hour ($15.50 after training is complete)