Banesco USA is seeking a Credit Support Specialist for our Portfolio Managers unit. Primary Job Duties • Provides administrative support throughout the pre-underwriting process and conduct due diligence, and processing tasks as requested, by pulling credit reports, lien searches, loan coding, flood determinations, among others. • Escalating any issues as necessary in order to obtain satisfactory resolution. • Ensure that the required, depending on loan type, financial statements, tax returns and other financial information have been requested, collected and/or are on file. • Create loan in nCino, ensure all necessary documentation in order to make a credit decision is uploaded, and when complete, submit the loan to Credit Underwriting. • Identify opportunities to improve pre and post approval credit process while understanding internal and external client needs. • Responds to officer inquiries/requests related to Commercial Credit. • Responsible for completing annual training program assigned. • Performs other functions and/or duties as assigned. Job Requirements • Education: High School degree or equivalent experience. • Strong verbal and written communication skills, ability to communicate at all levels of the organization. • Strong attention to detail and accuracy, the ability to multi-task, with strong organization, • time-management and prioritizing skills. • Experience: Two (2) years of banking experience • Advanced computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) • Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages. • Strong customer service skills, ensuring satisfaction of both internal and external customers. • Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank’s policies and procedures. Benefits • Competitive base salary. • Paid time off. • Hybrid schedule. • 401k with employer match. • Tuition reimbursement. • Paid parental leave. • Free parking. • Medical, Dental, Vision. • Life Insurance. • Supplemental Insurances. • Short-Term & Long-Term Disability Benefits #LI-HYBRID