Overview Baylor Scott & White Institute for Rehabilitation Austin, TX (North Austin Clinic) Patient Service Specialist (PSS) - Float Hours: vary M- F between 7am - 7pm PRN (as needed) Candidate will be required to travel to multiple outpatient clinics. Area of Coverage: Pflugerville, North Austin, Steiner, Liberty Hill PRN rate: $21.00 per hour Responsibilities Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed. • Greets patients • Answers phones • Patient intake and data entry • Insurance verification and pre-authorization • Schedules patient appointments • Operates front office of outpatient centers • Supports therapists and therapy assistants • Daily cash balancing and weekly banking deposits Qualifications • HS diploma or GED is required Preferred Experience • Customer service experience • Knowledge of insurance verification • Healthcare, medical, or dental office administration #BSWIR-Outpatient Additional Data Equal Opportunity Employer including Disabled/Veterans