Role Overview Pepe’s Mexican Restaurant is seeking a motivated and experienced Shift Manager to oversee daily operations during assigned shifts. This role is responsible for leading the team, ensuring excellent guest service, maintaining operational standards, and supporting a positive and productive work environment. The Shift Manager plays a key role in driving performance, accountability, and consistency. Job Description • Supervise and manage team member performance during assigned shifts • Ensure smooth daily operations by coordinating with team members and management • Deliver and maintain exceptional customer service standards • Address guest concerns and resolve issues promptly and professionally • Train and mentor team members on company policies, procedures, and expectations • Monitor inventory levels and communicate needs to the General Manager • Maintain cleanliness and organization throughout the restaurant • Ensure compliance with food safety standards and health regulations • Handle cash transactions accurately and follow all cash control procedures What We Offer • Competitive pay • Flexible scheduling • Leadership development opportunities • Growth and advancement within the company • Supportive, team-oriented work environment Qualifications • Strong leadership and team management skills • Ability to work in a fast-paced environment while maintaining attention to detail • Excellent communication and interpersonal skills • Strong problem-solving and decision-making abilities • Knowledge of food safety and sanitation standards • Reliable and dependable with a strong work ethic • Flexibility to work various shifts, including nights, weekends, and holidays Preferred (Not Required) • Previous experience in a Shift Manager or leadership role in hospitality • Experience with food service operations and management practices • Familiarity with inventory control and scheduling • Experience with point-of-sale (POS) systems