Company Description Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world. Job Description Primary Responsibilities: Value Stream Delivery • Work with Salesforce delivery team to refine prioritized backlog items. • Work with Salesforce development team on design of enhancements and bug fixes. • Review implemented capabilities to ensure value is delivered as expected. • Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs. • Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly. • Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users. • Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform. Qualifications Education & Certificates • Bachelor's Degree, required. • Concentration in Information Systems, Computer Science, or Finance, preferred Professional Experience • Minimum 7 years of overall relevant experience, required. • Knowledge and experience with Salesforce, required. • Experience interfacing across business and technology, required. • Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required. Additional Information Compensation - 170K USD