Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience. St Julien Hotel & Spa is looking for a professional and personable Banquet Captain to assist in the daily operations and management of the Banquet Department — including supervising Banquet staff, ensuring that events run smoothly and on time, and providing excellent guest service during all Banquet events! Essential Job Functions: • Effectively train staff so that they are able and empowered to consistently provide service that meets the Hotel’s luxury service standards. • Hold all Banquet staff accountable to the policies and procedures of the Hotel; communicate performance expectations and provide ongoing, honest, and productive feedback. • Handle guest complaints or concerns with courtesy and expediency to the standards of St Julien Hotel & Spa, elevating larger issues to the attention of the Banquet Director. • Assist with, and oversee the completion of, all opening and closing procedures. • Communicate and coordinate with Banquet cooks to ensure that food service is timely and seamless. • Work to maintain total guest satisfaction during all events; address any potential conflicts with guests, vendors and/or staff in a timely and professional manner. • Assist in keeping necessary inventories on equipment, food, and beverage items. Help to monitor budget, protect against losses, and ensure the financial success of the department. • Complete and understand all relevant paperwork (e.g. consumption reports, bills, cash bar procedures, safety checklist reports). • Monitor staff’s compliance with safe/sanitary food and beverage handling and responsible alcohol service. • Maintain Hotel equipment and ensure that meeting/event spaces are kept in top condition; notify appropriate parties of any needs or major repairs. • Complete and distribute end-of-day bills for liquor, head counts, AV, etc. • Follow St Julien’s Environmental Commitment and dispose of waste and recycling according to standards. • Other duties as requested by manager. Ideal Candidate: • Has a passion for hospitality and exceptional guest service, a cheerful and upbeat attitude, and a desire to lead others by example. • Promotes collaboration and a positive, professional work environment. • Represents themselves and the Hotel with the highest level of integrity and professionalism, a service-focused demeanor, and a courteous, sincere attitude at all times. Qualifications: • Minimum 2 years’ supervisory and/or management experience required. • Previous Banquet experience required, preferably in a luxury hospitality setting. • Must be able to stand for several hours at a time and be able to lift up to 25 lbs. on a frequent basis. • Valid TIPS/ServSafe certification required, or must be obtained within 45 days of hire. • Open and flexible availability is required. Interested candidates must be able to work morning or night, weekends, and holidays. Perks & Benefits: • Medical, dental, and vision insurance options* • Paid time off (PTO)* • Paid holidays (including associate's birthday)* • Paid sick leave • Aflac supplemental insurance options • 401(k) with Company match • RTD EcoPass • 50% employee discount in Spa and restaurant • Discounted associate room rate * Requires Full Time employment status Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements FULL TIME POSITION AVAILABLE COMPENSATION: $19.84/HOUR + GRATUITIES APPLICATION DEADLINE: 11/30/2026 As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.