Overview Technology skills, Competencies, Experience and Responsibilities:- Adopt at Configurations of latest MS Dynamics 365 both CRM Online and On Premise.- Adopt at MS Dynamics 365 Customizations like Plug-in development, Workflow, ASP.Net, Reports, MS Azure Integrations.- Adopt at building Extensions utilizing Web technologies such as AngularJS, HTML, AJAX, JavaScript, ASP.NET 3.5+, SQL Reporting Services, XML. - Adept at building integrations with MS Dynamics CRM. - Designing, developing, and implementing applications using Power platform (Power Apps, Power BI, and Power Automate)- Good project communication skills like project status and issues to project managers and other practice leaders as necessary.- Experience of doing MS CRM implementations across various industry domains. - Develop SQL scripting and stored procedures to be utilized in the development of CRM software applications.- Design relational databases to best support application design set forth in functional specifications.- Provide ongoing support for CRM, Collaboration, and Business Intelligence applications ensuring overall client satisfaction.- Create technical specifications based on functional specifications provided by project team business analysts. Technical specifications will be utilized in the design and development of CRM software applications.- Create unit test plans and perform unit testing to ensure quality of work.- Work in a project team environment, both with internal team members and client team members.- Stay abreast of current and upcoming trends and technical capabilities of CRM, Collaboration, and Business Intelligence software.- Evaluate and identify other potential service needs for clients.- Participate in community activities and professional organizations to develop business contact relationships.- Assist in the sales process by working with the business development team to develop the scope of services and approach to solve client CRM needs.- Assist in the sales process by providing technical assistance and expertise on sales calls. - Specific Skills, Education and Experience Requirements:- Bachelor’s degree in information systems or similar technical background, preferably with CRM, Collaboration, and/or Business Intelligence knowledge.- Work experience analysing, designing, developing, implementing and supporting business processes in sales, marketing, and customer service functions.- Experienced troubleshooting and testing skills.- Demonstrated ability to implement tools and strategies to ensure a high standard of quality control.- Demonstrated problem identification/analysis skills.- Demonstrated communication and organizational skills.- Ability to handle multiple assignments with minimal supervision.- Demonstrated software development and systems analysis skills.- Demonstrated database design and query skills.- Demonstrated report design and creation skills.- Demonstrated writing skills- Ability to build and foster professional business relationships- Knowledge of industry practices and processes in line with firm’s target market - Excellent communication – verbal and written. Nice to have:- MS CRM Certification- Power platform certification