The job in short
Restaurant front-of-house management.
Details
- Found
- 22 d ago · posted 2025-04-07
- Location as listed
- Katy, TX, US
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
Front of House Leader
Open Availability Required
Hey there!
We’re Dish Society — a fine fast casual restaurant serving up chef-driven dishes with locally sourced ingredients, craft coffee, and a full bar program. We’re all about good food, good vibes, and even better people. From breakfast to our award-winning brunch, we take pride in creating memorable guest experiences and a strong internal culture.
We’re looking for Front of House Leaders who are passionate about hospitality, thrive in fast-paced environments, and know how to lead with heart and hustle. You’ll support the day-to-day operations of the restaurant, help develop team members and set the tone for what excellent service looks like.
What You’ll Do:
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Lead your shift with confidence — supporting both FOH and BOH teams to ensure smooth operations from open to close
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Be the connective tissue between the front and back of house: communicating needs, pacing, and priorities throughout the shift
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Jump into all areas of the floor: greeting guests, running food, making drinks, and handling guest concerns with care
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Act as a resource for the kitchen team by anticipating needs, watching ticket times, and helping manage expo.
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Support guest service in real time — checking in with tables, resolving issues, and maintaining hospitality standards
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Coach and support team members with in-the-moment feedback and guidance
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Monitor the overall shift vibe: guest flow, timing, staff positioning, cleanliness, and energy
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Maintain a clean, organized, and welcoming environment
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Keep an eye on flow, pacing, and details during peak periods
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Support open/close procedures and ensure proper shift handoffs
Job Requirements:
Experience & Availability
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Must be 18 years or older
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Previous leadership or supervisory experience strongly preferred
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Must have open availability, including nights, weekends, and holidays
Skills & Knowledge
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Comfortable with POS systems, cash handling, and basic reconciliation
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Knows how to deliver warm, authentic hospitality and coach others to do the same
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Familiar with shift management procedures (open/close, floor planning, team positioning)
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Great communicator with a guest-first mindset
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Skilled at motivating and guiding a team through high-volume service
Leadership & Teamwork
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Leads by example — you show up ready, engaged, and all-in
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Can juggle tasks without losing sight of the details
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Comfortable giving feedback and helping team members grow
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Works collaboratively with both FOH and BOH to ensure a smooth shift
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Takes direction from leadership while actively contributing ideas and energy
Physical & Certification Requirements
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Able to stand and walk for extended periods
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Able to lift up to 25 lbs when needed
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Must have or be able to obtain:
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Food Manager Certification (prior to training completion)
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TABC Certification (prior to hire)
Other Things We Love
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Conflict resolution skills and the ability to stay calm under pressure
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A passion for hospitality and service that shows in every interaction
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High attention to cleanliness, organization, and presentation
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A positive, “let’s solve it” attitude that helps the team win
Note: This job description is not all-inclusive. You may be asked to help with other responsibilities as needed to support the restaurant and team.
Why Dish Society?
We’re not just building restaurants — we’re building a community. Our team members cross-train in multiple roles, grow into leadership, and help shape the guest experience in a way that feels both rewarding and impactful. We believe in hustle and heart, development and fun, sustainability and innovation.
If you’re looking for more than just a J-O-B and want to be part of a brand that’s growing across Texas and beyond — we’d love to meet you.
This is a full-time leadership role, scheduled for approximately 40–45 hours per week. Open availability is required, including morning and evening shifts, as well as weekends and holidays. As a FOH Leader, you'll be scheduled based on the needs of the business — flexibility and reliability are key in supporting both our team and our guests.
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