Job Summary Villagio Hospitality Group is growing! We are seeking dynamic and energetic Hosts to join our award-winning team at Trattoria Villagio. If you’re a customer service professional who thrives in a fast-paced, high-energy environment and are dedicated to delivering exceptional dining experiences, we want you on our team! As a Host, your responsibilities include greeting guests, providing accurate wait times and seating guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. PRIMARY RESPONSIBILITIES: • Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arrive • Maintaining a neat and organized reception area • Answering phone calls, taking reservations, verifying reservations • Assisting with To-Go orders • Managing restaurant wait list during high volume periods • Assisting with running food and cleaning tables when necessary REQUIREMENTS: • General knowledge of basic customer service skills, restaurant operations, and food service principles • Excellent oral and written communications skills • Pleasant demeanor with teamwork attitude; ability to work well with others • Ability to effectively handle customer concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions EDUCATION/TRAINING/EXPERIENCE: • High School or equivalent. Coursework in restaurant preferred. • Experience in high volume restaurants is preferred PHYSICAL DEMANDS: • Prolonged periods of standing • Able to lift 15 lbs. without assistance • Flexibility to work early mornings, evenings, weekends, and holidays as needed. BENEFITS WE OFFER: • Competitive pay based on experience • 401(k) with employer matching • Health, Dental, and Vision Insurance • Paid time off and employee discounts • A collaborative and supportive work environment with room for professional growth. Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities