Assurity is looking for enthusiastic, driven and collaborative people to join our team. We’re a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times – and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: www.assurity.com/careers ESSENTIAL FUNCTIONS 55% Processes new agent contracts and appointments, which includes: • Reviewing contracting and appointment paperwork for completeness; • Notifying agents and/or recruiters of missing paperwork; • Ordering and reviewing background reports; • Verifying compliance with federal and state regulations and company guidelines; • Building and maintaining records and contracts; • Reviewing hierarchy to ensure it is set up correctly to pay commissions correctly; • Processing appointments according to procedures of 50 jurisdictions; and • Working with other departments on correct coding to policy applications. 40% Provides customer service internally and externally regarding appointments and contracting, which includes: • Notifying agents and/or recruiters of pending requirements; • Communicating with producers to obtain additional information of a sensitive nature (bankruptcy documents, criminal information, etc.); • Completing and mailing contracts; • Responding to inquiries and requests on status and contracting procedures and guidelines; • Explaining regulatory changes to producers and internal customers; and • Researching and resolving problems. 5% Performs other functions, which includes: • Assisting with and participating in team functions and events for the agent and new business administration department; • Assisting in special projects and other related duties as requested; and • Serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS • Two to five years of office experience. • Ability to type 40 words per minute. • Professional oral and written communication skills. • Consistent and reliable attendance is an essential function to this position. • Problem-solving skills, analytical thinking, and decision-making ability. • Execute tasks with detail and accuracy. • Work independently with a minimal amount of supervision. • Ability to prioritize and organize multiple tasks and deadlines. • Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS • Associate degree, trade school certification or equivalent required. PHYSICAL AND WORK SCHEDULE REQUIREMENTS • Ability to work 40 hours within flex-time guidelines required. • Some overtime may be required to complete job functions. • Hybrid position based in Lincoln, NE. Requires three days per week onsite and provides a hybrid schedule with two remote workdays, if desired.