Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We’re a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times – and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: www.assurity.com/careers ESSENTIAL FUNCTIONS 55% Processes incoming documents for critical business processes including new business, agent contracting, claims, client services, worksite, and group, which includes: • Sorting by document, product type, claim type and agent forms. • Preparing documents with accurate barcodes. • Preparing documents for scanning. • Indexing to correct company code, product type and general data type. • Checking quality for readability; and • Following and meeting established customer service levels for these functions. 20% Prepares documents for post issue retention in imaging software, which includes: • Preparing documents for scanning. • Checking quality for readability. • Indexing to accurate policy number, policy owner and document type; and • Following and meeting established customer service levels for these functions. 10% Responding to business partner requests, which includes: • Taking phone calls and receiving emails; and • Following and meeting established customer service levels for these requests. 10% Mail Center assistance with preparing incoming and outgoing mail, which includes: • Assisting with opening morning mail. • Assisting with hand stuffing policies and documents into envelopes for metering. • Assisting with hand stuffing documents into envelopes for metering. • Assisting with mail center closing duties. 5% Performs other functions, which includes: • Assisting with process improvement planning and implementation. • Assisting with and participating in team functions and events; and • Assisting in special projects and other related duties as requested. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS • Two to four years of office experience required. • Consistent and reliable attendance is an essential function to this position. • Imaging and insurance experience beneficial. • Ability to organize work and/or projects. • Ability to type 40 words per minute required. • Professional oral communication skills required. • Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS • Associate degree or equivalent in related field required. PHYSICAL AND WORK SCHEDULE REQUIREMENTS • Ability to work 40 hours within flex-time guidelines required. • May require some overtime to complete functions of position.