Company Description Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Short-term assignment. Positions start by November 16 and will end December 31. No extensions are planned. This is strictly for overflow support during this time period. Duties: • To diagnose and remediate hardware issues on deployed infrastructure • To deploy systems across a variety of hardware and operating systems • To assist in gathering and producing telemetry data (monitoring, reporting, alerting) • To deploy/maintain system level patches and AV • Develop and maintain system documentation for Iab/data center configuration and customization. • Develop and maintain system documentation for server/software configuration and customization. Days and Hours – will be compressed schedule Friday, Saturday and every other Monday, 12 hours a day/night. Need to be flexible to either day hours or night hours. If a holiday falls on a work day, they will be working. No exceptions Will be working on documentation as well as on-call for helpdesk support. Qualifications • 1-5 years hands on experience • Self starter and highly motivated • Ability to work weekends, flexible hours, and travel if needed • Ability to participate in an on call rotation • Background in supporting troubleshooting efforts on various degrees of hardware (servers/desktops/laptops) • Windows/Linux/Mac SysAdmin skill set (RDP, SSH, read logs, etc.) • VMware vSphere (VCP) certification • Microsoft MCP certification on various Operation Systems • Knowledge/use of SAN and storage technologies, NetApp preferred. • Awareness of ITIL, AGILE, and/or DevOps best practices • Basic knowledge of LAN/WAN (Switches, VLANs, Routers, VPNs, Firewalls, MPLS and Security) to assist Network team in troubleshooting and escalations. Additional Information PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.