Company Description Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description PLEASE NOTE THAT WE ARE UNABLE TO WORK WITH CANDIDATES THAT HAVE H1B VISA OR REPRESENTED BY THIRD PARTIES. • Engage with business stakeholders on requests for Information System service enhancements and projects to document functional and non-functional requirements, use case scenarios, and test scripts and plans • Facilitate requirements gathering meetings with the business • Conduct process audits; create process maps, workflow diagrams, structure charts and other types of system or process representations; facilitate continuous improvement workshops • Provide assistance on technology assessments and identification of technology solutions • Support business and IS decision making processes by conducting detailed analysis that could include financial impact comparisons, technology comparisons, data quality reviews • Act as an agent of change readying teams to address business change • Work independently, as well as under the direction of project managers or senior business analysts • Foster team work across IT and business teams for a one-team culture • Contribute to the development of a business analysis practice at Avigilon IT ensuring BA documents are thorough and structured, requirements are clear, well understood and documented and that delivered IT solutions are traceable to documented requirements • Adhere to IT PMO processes and standards • Provide timely status updates to project managers or senior business analysts • Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools Qualifications • Degree or diploma in a related IT area or discipline • 2+ years business analyst experience, working on progressively larger and more complex projects • Interest in working with technology to create innovative business solutions and advancements • Excellent written and verbal communication skills • Exposure to producing BRDs, use cases, user scenarios, user stories, BPMs • Relationship and business outcome focused for all deliverables • Professional designation and experience in a manufacturing environment would be an asset • Some travel may be required Additional Information