Company Description Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description • Help customers integrate client’s silicon and software offerings into their products. • Debug/Root Cause analysis of build/networking/streaming/application/integration issues with drivers and complex software stacks • Work directly with customers on reproducing/resolving bugs and integration related issues. • Create and perform high level acceptance testing on software releases before shipping to service providers, OEMs and ISVs • Update documentation, including release notes, customer communications, design collaterals • Contribute to SW and HW product development by providing tech feedback to Intel product teams. • Provide technical training, consultation, and hands-on assistance to customers in areas of architecture, technologies, code development, and integration of key features. • Address performance issues, and prepare collateral material Qualifications *BS in Computer Engineering, Electrical Engineering, Computer Science or related discipline *3+ years of relevant experience working with embedded systems, set top boxes (STB), development, validation, and/or debug of embedded software *3+ years' experience in the following: • Debugging, replicating and determining root cause problems running complex software stacks • Linux OS, drivers and C/C++ • Broadband network communications • Knowledge of network protocols and stacks such as TCP, UDP, SNMP, IPv6, Gateway, L2 Switch, VLANs, etc. • Knowledge of Cable related technologies such as DOCSIS • Performance profiling and hotspots analysis • Bootloaders and board support packages. • Ability to support customers on a variety of disparate issues at the same time Additional Information