Company Description ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. See Link To the ProSidian website at www.ProSidian.com Job Description ProSidian Seeks a Lead Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0012011] for Program Support on a Exempt W2: No Overtime Pay Basis Contract Contingent generally located across the CONUS - Washington D.C Across The Mid Atlantic Region supporting Regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area. We seek Lead Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0012011] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as WMATA. This as a Contract Contingent or Contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area / Swim Lane / Category Discipline Professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Lead Technical Training and Development Process Engineer [WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department Generally Located In CONUS - Washington D.C and across the Mid Atlantic Region (Of Country/World) Working On-Site (Client Site). Process Engineering & Systems Optimization. Redesigning WMATA’s training workflows for smarter, faster, and more accessible technical learning systems.. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA’s workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement. Owns workflow redesign, digitization strategy, Lean/Six Sigma efforts, and cross-functional integration—senior continuous improvement leadership. RESPONSIBILITIES AND DUTIES - Lead Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0012011] Lead process improvement and digital transformation initiatives; analyze current workflows; develop streamlined systems using Lean/Six Sigma principles; coordinate with IT and instructional teams for system integration.. Major Duties and Responsibilities: Lead End-to-End Process Redesign Initiatives: Direct the analysis, redesign, and digitization of complex, paper-based workflows, ensuring alignment with organizational goals, compliance standards, and user needs. Facilitate Cross-Functional Collaboration: Serve as the primary liaison between business units, IT, and executive stakeholders to ensure shared understanding, resolve barriers, and drive consensus on process improvements. Ensure Quality, Risk Mitigation, and Compliance: Identify process risks and inefficiencies, prioritize corrective actions, and ensure all redesigned workflows meet data governance, security, and accessibility requirements. Manage Project Timelines and Deliverables: Oversee project planning, resource allocation, and milestone tracking to ensure timely delivery of process maps, workflow designs, implementation plans, and training materials. The ProSidian Learning Innovation Design Consulting Team will leverage relevant professional achievements, relevant experience (with a preference for transit, organizational change and productivity experience), their professional qualifications, resumes, certifications, and relevant skills to deliver the following: Analyze training needs and performance gaps: The ProSidian Learning Innovation Design Consulting Team will be responsible for conducting comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency. Deliverables will include job and task analyses and clear, measurable learning objectives. Design and develop NextGen learning materials: The ProSidian Learning Innovation Design Consulting Team will Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning. Deliverables will include detailed design plans, lesson plans, facilitator and participant guides, storyboards, and assessments that align with instructional best practices. Evaluate training effectiveness: To ensure the effectiveness of training programs, The ProSidian Learning Innovation Design Consulting Team will develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels. Deliverables will include analyses of leaner behavior and user experience data. Provide subject matter expertise in instructional design methodologies: The ProSidian Learning Innovation Design Consulting Team will serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development. Deliverables will include the development of best practices for the integration of accessibility and equity standards. Provide process engineering services: The ProSidian Learning Innovation Design Consulting Team will analyze, redesign, and digitize existing paper-based workflows. The objective is to improve efficiency, accuracy, and accessibility by transitioning to digital systems aligned with organizational goals while ensuring stakeholder adoption and sustained change. The role(s) are located in the Mid Atlantic Region, at or near CONUS - Washington D.C. Initially identified Work Site Address (Working On-Site (Client Site): 1101 Wilson Blvd., Suite 1100 Arlington, VA 22209-3901 Qualifications Desired Qualifications For Lead Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0012011] (WMATA0012011) Candidates: 7+ years in process improvement or engineering; experience with workflow automation and digital transformation.. Minimum Qualifications: Bachelor’s or master’s degree in industrial engineering, systems engineering, or related field 7+ years of experience in process engineering Experience moving processes from paper to digital tools Experience collaborating with internal IT departments Experience designing systems with union collective bargaining agreements and labor relations sensitivities Strong project management and stakeholder engagement skills Education / Experience Requirements / Qualifications Bachelor’s in Engineering, Process Improvement, Business Systems, or related discipline.. Bachelor’s or master’s degree in industrial engineering, systems engineering, or related field 7+ years of experience in process engineering Experience moving processes from paper to digital tools 7+ years in process improvement or engineering; experience with workflow automation and digital transformation.. Minimum Qualifications: Bachelor’s or master’s degree in industrial engineering, systems engineering, or related field 7+ years of experience in process engineering Experience moving processes from paper to digital tools Experience collaborating with internal IT departments Experience designing systems with union collective bargaining agreements and labor relations sensitivities Strong project management and stakeholder engagement skills This position aligns with functional and technical requirements in the Government And Public Services Sector and Lead Technical Training and Development Process Engineer Candidates principally support Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Professional and Management Development Training initiatives and aligned with Program Support activities Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area Activities. Process mapping, Lean Six Sigma, BPM tools, systems analysis, documentation.. ***Enter Skills Required*** Competencies Required • Critical thinking, technical proficiency, collaboration, and operational excellence.. ***Enter Competencies Required*** Ancillary Details Of The Roles • Leads cross-functional projects bridging instructional design and process innovation.. The ProSidian Learning Innovation Design Consultants shall provide: • All hardware required for the performance of the scope of work; and • Proper licenses and license codes along with hardware keys for required software (namely Microsoft Suite and Adobe Creative Cloud, including Captivate (old and new versions)) • Consultant resources engaged during this project must have taken the relevant recommended training courses or have equivalent knowledge and experience; and • The ProSidian Learning Innovation Design Consultants agree to cooperate in good faith to complete the services and deliverables in a timely and professional manner. • The ProSidian Learning Innovation Design Consulting Team will submit all required deliverables, as outlined in this Statement of Work (SOW), to The Client’s COTR/Project Manager for review and approval. The Client will evaluate each deliverable to determine whether it meets the criteria established in this agreement and adheres to relevant procedures. Once a deliverable is reviewed and found to meet these standards, it will be deemed accepted. • Progress Reporting • Minimum of weekly check-in meetings with The Client’s COTR/Project Manager • Minimum of bi-weekly draft update emails for The Client’s COTR/Project Manager to send to stakeholders • Minimum of monthly written status reports with updated project plans and Gantt charts each month • Final project close-out documentation and handoff or transition out documentation • The Client will provide The ProSidian Learning Innovation Design Consulting Teams with: • Existing policies and procedures, and other related documentation; • Access from IT to exchange deliverables, data and materials in the performance of this Contract; • Necessary training required to access The Client facilities or locations; and • SMEs for scheduled workshop sessions. • The Client shall be responsible for providing escorts, coordinating access to facilities, and providing all The Client personnel required to support Consultants in the performance of their duties. • - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. • - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. • - Ful Time Regular VISA Sponsorship: NoWe will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship RequiredYou must be a United States Citizen • - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. • - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. • - Ful Time Regular VISA Sponsorship: NoWe will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship RequiredYou must be a United States Citizen • - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. Other Details Integrates training and technology to improve efficiency and learning impact across WMATA divisions.. The process engineering group will be expected to develop: 1. Project Plan Including Gantt Chart Timeline, Updated Each Month 2. Current-State Process Maps and Gap Analysis Reports 3. Prioritization Matrix and Corrective Action Plans 4. Future-State Digital Workflow Designs 5. Change Management Strategy & Stakeholder Engagement Plan 6. Implementation Roadmap & Technical Integration Plan 7. User Documentation & Training Materials 8. Testing & Validation Reports 9. Post-Implementation Review & Continuous Improvement Plan 10. Monthly Progress Reports Deliverable Requirements: Use Metro-provided branding and templates All computer-based trainings will use Adobe Captivate Metro primarily uses the Microsoft Office Suite and Adobe Creative Cloud Editable source file delivery Version control and file naming conventions Must follow accessibility standards Curriculum materials will be written at an eighth-grade reading level Adhere to Metro-provided procedures, templates, Standards of Practice, and source materials #TechnicalCrossCuttingJobs #Government And Public Services #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek Additional Information As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian. Eight ProSidian Global Competencies • Personal Effectiveness – The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results. • Continuous Learning – Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive. • Leadership – Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success. • Client Service – Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships. • Business Management – Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance. • Business Development – Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions. • Technical Expertise – Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy. • Innovation & Knowledge Sharing (Thought Leadership) – Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement. ------------ --------------- ------------ OTHER REQUIREMENTS • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. • Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors. • Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together. • Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference. • Willingness - to constantly learn, share, and grow and to view the world as their classroom. ------------ --------------- ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian. At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance. We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being. Our growing list of benefits currently includes the following for Full-Time Employees: • Competitive Compensation: The pay range is com